Addison, TX, USA
FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly match our candidates talent to our clients need for any all staff levels within the credit union organization, from teller to CEO we can make it happen for you.
Credit Union in Addison is looking for a Personal Banker / Member Service Rep to work on Campus at a premier SEG. This is a 1-2 person branch so ideal candidate must work well independently and with limited supervision.
Candidate must maintain an in-depth knowledge Credit Union products and services as well as regulations and compliance issues. Required to attend or participate in necessary compliance training, including but not limited to Bank Secrecy, OFAC and CIP/MIP. Adheres to Credit Union service standards, vision, and core principles.
Duties and Responsibilities:
Represent the Credit Union in a courteous and professional manner
Cross sell products and services
Comply with established policy and procedures
Maintain privacy and confidentiality of member information
Receive member telephone calls
Process deposits and disburse cash or check withdrawals
Issue temporary checks and process check orders
Monitor deposit amounts and examine documents for endorsement and negotiability
Process loan and MasterCard payments
Process transfer requests
Process cashier’s check and money order requests
Balance daily transactions and verify cash totals
Detect and resolve discrepancies promptly
Provide aid with bank wires
Open and administer share certificates
Answer questions and solve problems for members
Troubleshoot online banking and bill pay problems for members
Answer basic IRA questions for members
Troubleshoot debit card problems, assist with debit card disputes, and process debit card requests
Process stop payment requests
Perform quality control on new account applications
Perform file maintenance and account changes as needed
Process incoming and outgoing mail
Must have a high school diploma or equivalent as well as at least three (3) years customer service experience.
SCHEDULE: 9 a.m. to 5 p.m. with a Saturday rotation at the Las Colinas branch.
To apply for this position or other positions see the Financial Staffing Resources page on our site or get in touch with them directly:
Financial Staffing Resources
15950 Dallas Pkwy # 400
Dallas, TX 75248